Shipping and Grading

All postage is set by weight and sent as standard tracked parcels.
For Australia and NZ you can fit up to 8 x 7inch within the first band of postage. For example - up to 500 grams. 
 US - Asia - UK and EU now have a lower first band up to 250grams fits 2 to 3 x 45's however it is more economical to but up to 8 (2nd band)
Free free to contact James via the Message Us chat button to discuss combining / adding records to an existing pre order parcel. You may fit something within what you have paid or simply pay the difference as a top up. 
NOTE* UK / EU Customers Dr Diggns does not charge additional VAT or export taxes. You may be charged import taxes from within your own country. Dr Diggns is not liable for your countries taxes. 
Please message me if you need assistance.
Note* As mentioned on PreOrder products all items will be shipped to you when all are in stock. If you have made an order with in stock items and would like them sooner please contact me to split your order.
This will incur additional postage.
Dr Diggns stocks various Pre Order releases, Dr Diggns is given release details that come from the original artist or sellers of these products. Dr Diggns is not held liable if you have purchased a product that comes with variants that were not specified by the original seller. (For example colour variants to labels or label/cover artwork or accessories)
 
Vinyl and 45 adapters ship within 1-2 business days when in stock.
Diggn Clothing is print on demand, which prints and ships from multiple global locations depending which is nearest to you so postage is cheapest.
 
RECORD GRADING
All vinyl is graded using the Goldmine system. (read more here)
Strict grading of all records. 
The upmost care is taken with packing and shipping.
Dr Diggn's uses Vinyl record mailers and boxes with bubble wrap when needed.
All worldwide shipping is tracked. (no signature) 
If you would like cheaper untracked letter postage for 1 x 45 please request this before checkout.

 

Message anytime with questions.

 

 PRIVACY:

You have a right to be informed of Personal Data processed by James Grantham - Dr Diggns Vinyl records and accessories, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive a structured, common and machine-readable format of Personal Data you provided to us. We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact : James@drdiggns.com.au

You have the right to withdraw consent at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the site and/or services. You further agree that Dr Diggns shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent. In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

 

REFUND POLICY : 

All orders can be refunded. If the product/s is unsuitable or damaged when received. The buyer has up to 30 days or within reasonable time of receiving your order to request a refund. 

Where applicable the the buyer agrees to ship back the product and once the product/s are fully physically returned and checked by Dr Diggns will the funds be refunded. This time may vary and can take up to 4 weeks.

Products will not be refunded if a buyer simply has a change of mind. 

Delays can occur yet all records are posted as soon as possible from suppliers. 

A delays are often communicated via social media or email if they become longer than a week or two from the original ETA listed on all product. 

Please contact me if you wish to know an update of your order.